PRIVACY POLICY
Khhatu Shyam Holidays
Last Updated: [20/02/2026]
Khhatu Shyam Holidays (“Khhatu Shyam Holidays”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit www.khhatushyamholidays.com, use our services, or interact with our offices, affiliates, or preferred sales partners.
By making a booking, purchase, enquiry, or submitting your personal data through our website or offices, you agree to the collection, transfer, storage, and processing of your personal information as described in this Privacy Policy. If you do not agree, please do not use our website or services.
- Scope of This Policy
This Privacy Policy applies to any individual who:
- Books or purchases services
- Intends to purchase services
- Makes enquiries regarding our products or services
- Interacts with us via website, email, phone, or offices
This policy supplements other privacy notices and does not override them.
- Categories of Personal Information We Collect
We may collect the following categories of personal informatio
(A) Identity & Contact Information
- Full name
- Gender
- Date of birth
- Address
- Email address
- Telephone/mobile number
(B) Financial Information
- Credit/debit card details (encrypted)
- Banking details
- Payment transaction data
(C) Government & Travel Information
- Passport details (number, issue date, expiry date)
- Visa documentation
- Government ID numbers
- Scanned passport copies (if required)
(D) Professional & Travel Information
- Professional details
- Travel insurance information
- Residency status
- Nutrition/food preferences
(E) Health & Sensitive Information
- Pre-existing medical conditions
- Vaccination status
- Disabilities or special requirements
- Medication information
Sensitive data is collected only when necessary to provide requested services or comply with legal obligations.
(F) Technical & Usage Data
- IP address
- Browser type
- Operating system
- Location data
- Traffic and browsing behaviour
- Device information
We may monitor or record phone calls for quality assurance and training purposes.
- Purpose & Legal Basis for Processing
We process personal data under the following legal bases:
(A) Performance of Contract
- Manage bookings and payments
- Send confirmations and travel updates
- Provide customer support
- Coordinate with service providers
(B) Legal Obligations
- Tax compliance
- Regulatory reporting
- Fraud prevention
- Record keeping
(C) Legitimate Interests
- Improve website functionality
- Enhance customer experience
- Marketing (where permitted by law)
- Resolve disputes
- Prevent fraud
(D) Consent
Where required by law, we rely on consent for:
- Marketing communications
- Use of photographs/testimonials
- Certain cookies
- Processing children’s data
- Precise location tracking
You may withdraw consent at any time.
- Cookies Policy
Our website uses cookies to:
- Distinguish users
- Maintain login sessions
- Improve website functionality
- Analyze traffic patterns
- Deliver relevant advertisements
Types of cookies used:
- Session Cookies (deleted after session ends)
- Persistent Cookies (remain for future visits)
You may disable cookies in your browser settings; however, doing so may affect website functionality.
We may also use:
- Pixel tags
- Advertising tracking technologies
- Email tracking (to monitor open rates)
No personally identifiable information is collected through cookies unless voluntarily provided.
- Third-Party Links
Our website may contain links to:
- Payment gateways
- Airlines
- Hotels
- Travel partners
- Social media platforms
- Advertising networks
We do not control third-party websites. Please review their privacy policies before submitting personal information.
- Sharing of Personal Information
We may share your personal information with:
(A) Group Companies
- Holding companies
- Subsidiaries
- Associate entities
(B) Service Providers
- Airlines
- Hotels
- Transport providers
- Destination management companies
- Insurance providers
- Banks
- International SIM providers
Service providers are contractually obligated to protect your data.
(C) Legal Authorities
When required by law, court order, or regulatory obligation.
(D) Business Transfers
In the event of merger, restructuring, or sale of business assets.
We do not sell personal information unless permitted under applicable law.
- Marketing Communications
We may contact you via:
- SMS
- Phone calls
Marketing communications are sent based on consent or legitimate interest as permitted by law.
You may unsubscribe anytime by emailing:
info@khhatushyamholidays.com
Consent to marketing is not a condition of purchase.
- Photographs & Testimonials
By participating in tours, you consent to the use of photographs taken during tours for promotional purposes.
You may withdraw consent by contacting:
info@khhatushyamholidays.com
- Data Security
We implement industry-standard safeguards including:
- SSL encryption
- Secure servers
- Access controls
- Administrative security measures
However, no internet transmission is fully secure. By using our website, you acknowledge inherent online risks.
You are responsible for maintaining the confidentiality of your account credentials.
- International Data Transfers
Your data may be processed in:
- India
- United States
- Other operational countries
For transfers from the EEA, UK, or Switzerland, we rely on Standard Contractual Clauses (SCCs) or equivalent safeguards.
- Non-Discrimination
We do not discriminate against individuals for exercising privacy rights under applicable laws.
- Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion
- Withdraw consent
- Opt-out of sale or sharing
- Limit use of sensitive data
- Receive data in portable format
To exercise your rights, contact:
info@khhatushyamholidays.com
- California Privacy Rights
Under California Civil Code Section 1798.83, California residents may request:
- Categories of personal information shared
- Identity of third parties receiving such information
Requests may be made once per year by emailing:
info@khhatushyamholidays.com
Subject line: Request for California Privacy Information
- Children’s Privacy
Our services are not directed to children.
We may process children’s data only when necessary for travel bookings (e.g., family packages).
If we discover data collected without parental consent, we will promptly delete it.
Parents may contact us to request deletion.
- Intellectual Property
All brand assets, logos, trademarks, and content belong exclusively to Khhatu Shyam Holidays. Unauthorized use is strictly prohibited and may result in legal action.
- Authenticity of Information
You are responsible for ensuring that the information provided is true, accurate, and complete. We are not responsible for inaccuracies provided by users.
- Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted with an updated “Last Updated” date.
For material changes, we may provide prominent notice via email or website notification.
Continued use of our services after changes constitutes acceptance of the revised policy.
- Contact Us
If you have questions, concerns, or believe we have not adhered to this policy, please contact:
Khhatu Shyam Holidays
Email: info@khhatushyamholidays.com
We will investigate and respond promptly.